Contact

Have a question or comment?
Use the form below to send us a message or contact us by mail at:

@sandalnshoe

We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:

TEXT: +8801301992211

hello@sandalnshoe.com

16/C, Joynagh Road
Bakshi Bazar, Dhaka - 1211
Bangladesh

Opening Hours:
Saturday to Thursday: 9:00AM - 10:00PM
Friday: 12:00PM - 6:00PM

Terms & Conditions Welcome to sandalnshoe.com. By accessing or purchasing from our website, you agree to the following Terms & Conditions.
1. General These Terms apply to all visitors and customers of sandalnshoe.com. By using our website, you confirm that you are at least 18 years old or using the website with supervision. We may update these Terms anytime without prior notice.
2. Products & Descriptions We aim for accurate product descriptions and images. Slight variations in color, texture, and design may occur. All products are subject to availability.
3. Pricing & Payments Prices are shown in Bangladeshi Taka (৳). Prices may change without notice. Accepted payment methods include online payments and Cash on Delivery (COD). COD customers must pay the full amount to the delivery agent at delivery.
4. Orders & Confirmation After placing an order, you will receive a confirmation email or SMS. We may cancel orders due to: Out-of-stock items Incorrect pricing or listing errors Inability to verify customer information
5. Shipping & Delivery Standard delivery time: 1–5 business days, depending on location. Delivery charges apply and appear during checkout. Delays may occur due to courier issues, weather, or holidays. We are not responsible for delays caused by third-party couriers.
6. Return & Exchange Policy You may request a return or exchange if: You received the wrong item The product is damaged or defective You need a size exchange (subject to availability) Requirements: Product must be unused and in original packaging Must be returned within 3–7 days of delivery Some products (such as clearance items) may not be eligible. Refunds may take 5–10 business days.
7. Cancellation Policy You may cancel an order before it is shipped. Once dispatched, cancellation is not possible. We may cancel any order suspected of fraud or violation of policies.
8. User Responsibilities By using our website, you agree not to: Engage in fraudulent or harmful activities Misuse our website Attempt to damage or interfere with website performance
9. Intellectual Property All content on sandalnshoe.com—including images, logos, text, designs, and product photos—is owned by Sandal ’n Shoe. Unauthorized reproduction or use is strictly prohibited.
10. Privacy Your data is handled as described in our Privacy Policy. By using our site, you consent to our data practices.
11. Limitation of Liability Sandal ’n Shoe is not responsible for: Misuse of products Losses caused by courier delays Technical issues on the website Our liability is limited to the purchased product value.
12. Governing Law These Terms follow the laws of Bangladesh. Any disputes will be handled under local jurisdiction.
13. Contact Information If you have questions about these Terms, contact us: Email: support@sandalnshoe.com Phone: +880 1301 992211 Address: 16/C, Joynagh Road, Bakshibazar Dhaka - 1211 Bangladesh

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